Shipping policy

At YBMV Collective, we use Pudo courier services to deliver your orders to your door safely across South Africa. 

Processing Times

Orders are processed within 1–3 business days of purchase.

Handmade items may require additional processing time — if so, we’ll keep you updated.

Delivery

Standard national delivery typically takes 1–3 business days, depending on your location.

This service is charged at a flat rate of R120 & is automatically added at checkout if you opt for delivery &  your order is below R1,500.

Free delivery automatically applies to all orders over R1500 within South Africa.

Tracking Your Order

Once your order has been dispatched, you’ll receive a confirmation email with your Pudo tracking details so you can follow your parcel’s journey.

Delays

While Pudo provides a reliable service, please allow for possible delays due to public holidays, load shedding, or other courier-related issues beyond our control.

Lost or Damaged Parcels

Once a parcel has left our warehouse and been handed over to Pudo, YBMV Collective is unfortunately not liable for lost or damaged items.

If you experience an issue, we recommend contacting Pudo directly with your tracking details to resolve the matter. (You are also welcome to get in touch with us & we will gladly assist to the best of our abilities)

International Shipping

We offer international shipping through TUNL - rates can only be confirmed after order has been placed & then shipping would be paid after.